JXL for ITSM
Streamline IT services and operations with an easier faster Jira.
For service desk agents, delivering speed and quality fundamentally depend on using the right tools. Don't let anything get in the way of making your internal and external customers happy.
Built by Atlassian alumni, JXL feels native and seamlessly fits into your Jira environment. Ease of use is paramount for us. You shouldn't have to write a manual for your teams to be able to use their tools. Just work and vibe.
Life is too short to stare at stale screens. JXL saves you countless clicks and hours. It gobbles up large volumes of issue data and then lets you blaze through your tasks. Instant updates. No column limits. No nonsense.
Do you struggle visualising large numbers of Jira issues? Are you wasting time jumping between views and tabs to accomplish basic tasks, like keeping track of your work or updating tickets in bulk? Time for tables.
Excellence in Jira, without the need to export data or compromise privacy or security requirements. Enhance your capabilities with the peace of mind that comes from knowing that your Jira data never leaves your site.
Enterprise service management and any service request workflows need tailored solutions. You have the freedom to arrange every detail of your sheet to fit your flow. Build your perfect table view.
Change is constant and good, but it can also affect stability and reliability. Plan and manage alterations to your unique landscape of software, hardware, and configurations, while mitigating risk of unexpected impact on services or security.
Which hardware and services are affected? Which deployment introduced the problems causing disruptions? With completely customisable issue structures, incidents can be summed up, grouped, nested, and enriched with related data for deep analyses, continuous learning and improvements.
How are you doing? How do your internal and external customers perceive your service quality? Empower teams of service desk agents to manage requests through their entire lifecycle, from initial assessment and prioritisation, via delivery, to eventual resolution.
Jira plus a unique and revolutionary new issue editing and organisation experience, including the following features.
And there's even more to come. Future features include the following.
No matter your job role, industry, or what you use Jira for. JXL will make it easier, faster, and more convenient. Change how you and your teams use Jira. Make Jira accessible and useful for everyone.
Trusted by teams of all sizes, departments, and industries, around the globe.